Developing a Family Enterprise Owner’s Mindset – The Family Business Consulting Group

By: Tony Chen, M.M

Editor: Dhania Puspa Purbasari

In a family business, the owners are not merely individuals invested in a company. Instead, they are part of a broader family system that faces unique challenges compared to non-family businesses. To successfully navigate these challenges, it is essential to develop a family enterprise owner’s mindset. This mindset refers to a deep understanding of the family business culture, values, and collective interests. Purposefully building such a mindset in all owners – existing and potential – can help create a shared sense of purpose and direction, enhancing resilience and adaptability.

Key Elements of a Family Enterprise Owner’s Mindset – Collective Capacity through Skill-Building Activities

The key elements of developing a family enterprise owner’s mindset include nurturing a shared vision and purpose, building trust and communication skills, and developing effective decision-making, governance, and leadership capabilities. To foster these elements, collective capacity is critical. This refers to the ability of the family system as a whole to work together effectively towards shared goals. To enhance collective capacity, focused discussions, workshops, and skill-building activities can deepen relationships and advance the family’s capability.

Sources Supporting the Development of Effective Owner’s Mindset

Developing a family enterprise owner’s mindset requires a range of knowledge, skills, and resources. The Family Business Consulting Group recommends a multi-dimensional approach that includes structured learning, coaching, mentoring, and peer networks. Additionally, academic journals such as the Journal of Family Business Strategy, Family Business Review, and Journal of Small Business Management are valuable sources of information and insights.

The following references can be cited to further support the development of an effective owner’s mindset:

  1. Craig E. Aronoff, John L. Ward, and Joseph H. Astrachan, Family Business Ownership: How to Be an Effective Shareholder (Family Enterprise USA, 2013).
  2. Jennifer M. Pendergast and John L. Ward, Keeping the Family Business Healthy: How to Plan for Continuing Growth, Profitability, and Family Leadership (Palgrave Macmillan, 2011).
  3. Andrea Calabrò, Jess H. Chua, James J. Chrisman, and Francesco Barbera, “Family Business Studies: An Annotated Bibliography,” Journal of Family Business Strategy 11, no. 1 (2020): 100309.
  4. Pramodita Sharma and Jess H. Chua, “Fostering a Family Enterprise Ownership Mindset,” Family Business Review 33, no. 3 (2020): 237-249.
  5. Rochelle R. Brunson, Donald R. Dobbins, and Michael R. Wick, “Building Familiness Through Collective Capacity in Family Firms,” Journal of Small Business Management 56, no. 3 (2017): 409-423.

In conclusion, developing a family enterprise owner’s mindset requires purposeful mindset building, collective capacity, and effective skill-building activities. Families that prioritize cultivating this mindset will be better positioned to navigate the unique challenges of running a family business. With the right resources and support, owners can develop the skills and knowledge needed, effectively bridging the gap between the family system and the business.

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